Privacy Policy

Last updated: October 30, 2025

1. Introduction

Welcome to Arkborne ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Arkborne mobile application ("App").

Please read this policy carefully. By using Arkborne, you agree to the collection and use of your data as described below. If you do not agree, please do not use the App.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address — for authentication and account recovery
  • Password — stored securely with encryption (Expo SecureStore)
  • Display name — your chosen username
  • Date of birth — used for eligibility and content suitability

2.2 Location Data

Used to detect gym visits and calculate distance to fitness centers.

Permissions Used:

  • ACCESS_FINE_LOCATION — precise GPS location
  • ACCESS_COARSE_LOCATION — approximate location
  • ACCESS_BACKGROUND_LOCATION — tracking while app runs in background

Collection Details:

  • GPS data is only accessed when gym tracking is active.
  • Location data is cached temporarily (up to 30 minutes) and not stored permanently.

2.3 Activity Recognition Data

Used for tracking daily steps and fitness activity.

Permissions Used:

  • ACTIVITY_RECOGNITION — access to step counter and movement sensors

Data Collected:

  • Step counts
  • Duration at gyms or fitness centers
  • Daily totals and milestones

Data is processed locally and synchronized to cloud storage for statistics.

2.4 Audio Data

Used for voice chat and speech recognition features.

Permissions Used:

  • RECORD_AUDIO — microphone access
  • MODIFY_AUDIO_SETTINGS — manage audio routing

Processing:

  • Audio is streamed during active chat sessions only.
  • Speech is processed by third-party services for recognition.
  • No audio recordings or transcripts are permanently stored.

2.5 Payment and Purchase Data

For in-app purchases:

  • Purchase tokens and transaction IDs
  • Product details and receipt data

Note: Arkborne does not collect or store credit card numbers, billing addresses, or bank information.

3. How We Use Your Information

We use collected data to:

  • Provide Core Features — Track steps, gym visits, and activity; Award XP and rewards; Enable AI voice chat; Sync progress across devices
  • Manage Accounts — Authenticate and secure accounts; Enable password reset; Store personalized settings
  • Improve the App — Analyze usage trends; Debug and optimize performance; Develop new features
  • Comply with Legal Obligations — Respond to valid legal requests; Enforce terms of service

4. Data Storage and Security

Where Data Is Stored

  • Backend storage services
  • Local encryption

Security Measures

  • Encrypted transmission (HTTPS/TLS)
  • Encrypted storage for sensitive data
  • Expiring tokens and secure authentication

Retention

  • Account data: kept while active
  • Activity logs: stored for progress history
  • Audio data: deleted after session ends
  • Location data: cached ≤30 minutes

5. Third-Party Services

We use third-party services to operate and improve the App. These services may process your data in accordance with their own privacy policies. We do not sell or share your data with advertisers or data brokers.

How We Ensure SDK Compliance

  • Vetting Process — We vet all third-party SDKs before integration, reviewing their privacy policies and data practices—especially for those accessing sensitive data like location or microphone.
  • Minimal Integration — We integrate only essential SDKs and configure them for minimal data collection and permissions.
  • Active Maintenance — We actively maintain and update all dependencies to their latest versions for security and policy patches.

6. Your Rights and Controls

You Can:

  • Delete your data or account (via support request)
  • Export your data (on request)

Permission Controls

You can revoke: Location access, Microphone access, Activity recognition

Revoking permissions may limit core features (e.g., gym tracking, voice chat).

7. Children's Privacy

Arkborne is not intended for children under 13. We do not knowingly collect data from minors. If you believe your child has submitted personal data, contact us for removal.

8. Data Breach Procedures

In the unlikely event of a data breach, Arkborne will:

  • Notify affected users within 72 hours
  • Report incidents to relevant authorities
  • Take immediate corrective measures

9. Contact Us

For questions or data requests, contact: [email protected]

10. Updates to This Policy

We may update this policy as our practices evolve. When we make material changes, we will:

  • Update the "Last Updated" date above
  • Notify you in-app or via email

By using Arkborne, you acknowledge that you have read, understood, and agreed to this Privacy Policy.